1. Introduction
Rekogni AI, Inc. ("we", "us", or "our") operates the website https://www.rekogni.ai (the "Site") and related products and services (collectively, the "Services").
The Privacy Policy describes how Rekogni AI, Inc. collects, uses, discloses, and protects your personal information when you use our Services.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
When you upload content, create an account, or otherwise interact with the Site, we may collect personal information, including, but not limited to:
- Name
- Email address
- Account credentials
- Any information you provide when contacting us
B. User Content
User content includes any data, files, or materials you upload, submit, or otherwise provide through the Services. We also collect non-personal information through the use of cookies, analytics tools, and server logs, such as:
- IP addresses
- Browser type and version
- Operating system
- Referring website
- Time and date of visits
- Webpages viewed and the time spent on them
C. Usage Data
Certain information is automatically collected when you use the Services, including:
- IP address
- Browser type and version
- Device information
- Pages visited and actions taken
- Date and time of access
D. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data and improve the Services. For more details, please refer to our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Site and services
- To improve and personalize your experience on the Site
- To communicate with you, including responding to your inquiries or providing updates
- For internal research, data analysis, and improving the Site's functionality
- To maintain security and prevent fraud
- To comply with legal obligations
- To ensure compliance with our Terms & Conditions
- To process payments, if applicable
A. No AI Training Using User Data
We do not currently use user-submitted content or personal data to train or improve artificial intelligence ("AI") or machine learning models.
We may use third-party service providers, including AI infrastructure or API providers, to process data as necessary to provide the Services. These providers are contractually prohibited from using your data for purposes other than providing services to us.
4. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process personal data under the following legal bases:
- Performance of a contract
- Legitimate interests, including service improvement and security purposes
- Your consent (where required)
- Compliance with legal obligations
5. Sharing of Information
We may share your information with:
- Service Providers: We disclose personal information to third-party providers that help us operate the Services, including analytics providers (e.g., Google Analytics), cloud hosting and infrastructure providers, and technical service providers. These providers have access to your information to process data on our behalf and are contractually obligated to use it only for providing services to us and not disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner or party involved.
- No Sale of Personal Information: We do not sell or share your personal information for advertising or cross-context behavioral tracking purposes.
6. Cookies and Analytics
We use analytics tools, such as Google Analytics, to understand how users interact with the Services and to improve performance.
Google Analytics, as well as other analytics tools, may collect information such as your IP address (which may be anonymized or truncated depending on configuration), device information, and usage behavior.
You can control cookies through your browser settings. We may introduce additional tools to allow users to manage cookie preferences more directly. We use both essential cookies required for functionality and analytics cookies used to improve the Services.
7. Data Retention
We retain personal information as follows:
- Account Data: Data is retained while your account is active.
- User Content: Data is retained for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements or until you delete it, subject to backup and legal retention requirements.
- Usage Data and Logs: Data is retained for a limited period for security, debugging, and service improvement, after which it is deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information, subject to contractual obligations
- Restrict or object to processing of your personal information
- Request data portability
- Lodge a complaint with a supervisory authority
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at: support@rekogni.ai
10. International Data Transfers
Your information may be transferred to and processed in countries outside of your jurisdiction, including the United States, where data protection laws may differ.
Where required, we implement appropriate safeguards to protect your information.
11. Children's Privacy
The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the "Last Updated" date and, where appropriate, provide additional notice.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: support@rekogni.ai